Frequently Asked Questions

❓What is the VNA Family Health Center?

The VNA Family Health Center is a trusted healthcare provider that offers high-quality, low-cost primary care services for the whole family. We are committed to providing exceptional medical care in a welcoming and compassionate environment.

❓What types of services does the VNA Family Health Center offer?

We provide a comprehensive range of primary care services for the whole family, including preventive care, annual check-ups, sick visits, management of chronic conditions, vaccinations, pediatric care, and more. Our goal is to address your family’s healthcare needs and support your overall well-being.

❓How is the VNA Family Health Center able to provide low-cost care?

As a non-profit organization, we are dedicated to making healthcare accessible and affordable for our community. We work diligently to keep our costs down, maintain strong partnerships with insurance providers and receive support from the community and local foundations.

❓Do you accept insurance plans?

Yes, we accept most Medicare and Medicaid HMOs, as well as private insurances (please see the list in the Payment Options section above). We strive to work with a wide range of insurance providers. Please contact us or check with our staff to confirm if your specific insurance plan is accepted.

❓How can I become a patient at the VNA Family Health Center?

We are currently accepting new patients. To schedule an appointment, please call us at 215-572-7880. Our staff will assist you in setting up your first visit and guide you through the necessary paperwork.

❓What if I don’t have insurance?

We understand that not everyone has insurance coverage. We offer low-cost care options for self-pay patients and work with individuals to ensure they receive the healthcare they need. Our team can provide information about fees and can work with you to help obtain medical assistance programs.

❓How can I obtain my medical records or transfer to the VNA Family Health Center?

We understand the importance of continuity of care. If you are a new patient and would like to transfer your medical records, please contact us, and our staff will guide you through the process. We work closely with our patients to ensure a seamless transition and coordinate with your previous provider to obtain your records.

❓Can I download the new patient forms in advance?

Yes, to save time during your visit, you can download and complete the new patient forms from our website (see the New Patients section below for the link). If you are unable to do so, please arrive a few minutes early for your appointment, and our staff will provide you with the necessary forms.

❓What other programs are available through the VNA?

VNA offers benefit access support to connect eligible individuals with health, utility, nutrition, and other assistance programs. VNA also offers In-Home Care Services to the elderly and disabled. Additional information on both programs can be found on the VNA website or by calling the agency.

We Are Here for You!
If you have any additional questions or need further assistance, please don’t hesitate to contact us at 215-572-7880.

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